We accept unworn pieces to be returned within 30 days of delivery. We are so sorry you didn't love it. Please reach out to email@example.com to initiate your return process. After mailing your unworn piece back to us and we receive your item, please know it may take up to a week to see your refund process.
We really want you to be smitten with your special piece. If you would like to make a change to your item, such as necklace length or metal tone, we will exchange your item within 60 days of delivery. Just mail it back to us and we will get you what you need. Please reach out to firstname.lastname@example.org to initiate your exchange.